Prefer to watch rather than read? These short videos walk you through the GoldCare app step by step.
| Video | What it shows |
|---|---|
| ▶ Using GoldCare for the first time | A tour of your account, from logging in to finding your way around |
| ▶ How to Schedule a GoldCare Appointment | Choosing a specialty and provider, picking a time and checking out |
| ▶ How to Join Your GoldCare Appointment | Getting into your video visit on time |
| ▶ How to Access Your Appointment Details | Finding your visit summary, intake form and documents |
| ▶ How to Upload Your Lab or Imaging Results | Sending your results to your provider |
Find them in your account
- Log in at app.goldcare.com.
- Scroll to the bottom of the page and click How to use GoldCare. (You can also click Get help, then How to use GoldCare.)
Prefer step-by-step text?
- How to log in
- How do I book an appointment?
- How do I join my video appointment?
- Your appointment details page
- How do I upload my lab results?
Still stuck?
Send us a message in Messages (click your name, top right, then Messages) or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email [email protected].