After you book, you'll be asked to complete an intake form with your health history and the reason for your visit. Your provider reviews it before the appointment.
Where to find it
- Right after booking, through the pop-up or the link sent to your GoldCare messages.
- Any time later: go to Appointments, click the appointment, and open the Intake form on its details page. See Your appointment details page
Tips
- Be as detailed as possible. If the provider decides they're not the right fit for your needs after reading it, they may cancel the visit, and the tokens you paid go back to your token balance.
- You can upload documents (past records, lab results) with your intake form or on the Appointment Details page. See How do I upload lab results?
- Only you can fill out your intake form. Our support team can book or move an appointment for you, but can't complete the form.
- Booking for a family member? Make sure you're in their profile so the form goes into their record.