Finding your way around the GoldCare app

GoldCare Member Services

GoldCare Member Services

Last updated on Oct 14, 2026

Here's where everything lives once you've logged in at app.goldcare.com.

The top menu

Click To
Home Start a New Appointment, Buy Med-Packs, see Actions required and recommended classes
Appointments See your Upcoming, Past and Cancelled visits, and cancel a visit
Education Open WellnessU, our class and replay library
Store Shop The GoldCare Store

Your token balance is shown in the top bar.

Your profile menu

Click your name or photo in the top-right corner:

Menu item What's there
User Settings Personal Information (address, phone number and login), Payments (cards and invoices), My Pharmacies, Healthshare
Transform Program Our guided weight-loss program. See Transform Program
Membership Edit or cancel your plan
Gift Invite Manage the memberships you've gifted. See Gift Invites
Messages Chat with Member Services. See Messages
GoldCare Community Our members' discussion forum. See GoldCare Community
Invite and Earn Refer friends and earn tokens. See Invite & Earn
Logout Sign out

At the bottom of the page

  • Get help: contact Member Support, watch the tutorial videos, or read the FAQ
  • How to use GoldCare: our tutorial videos
  • Privacy Policy and Terms and Conditions

Watch the video

Using GoldCare for the first time

Still stuck?

Send us a message in Messages or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email [email protected].