Can I cancel just the family plan or an appointment upgrade?

GoldCare Member Services

GoldCare Member Services

Last updated on Oct 14, 2026

Yes. You can keep your basic membership and remove only:

  • the family plan add-on, or
  • a monthly 15- or 30-minute appointment upgrade.

How

Send us a chat or email [email protected] and tell us which add-on to remove. We'll take it off your billing so you won't be charged for it again.

  • Removing an upgrade takes effect from your next billing cycle. Any coupon you already have can be used until then.
  • If a family plan was added by mistake, let us know. We'll remove it, and a member of our team will review the charge.
  • You can add an upgrade again any time you need it.

Want to cancel everything? See How do I cancel my membership?