Buying a Med-Pack takes a few minutes. The appointment with a provider is part of the pack, so you'll book it as you buy.
Before you start: check that the address on your account is where you want the pack shipped (User Settings → Personal Information).
Steps
- Log in at app.goldcare.com using Chrome or Brave.
- On Home, click Buy Med-Packs. (Or click New Appointment and choose the Med-Packs tab.)
- Choose a pack and click View details to see what's inside and the price. See What does each pack include?
- Continue to buy the pack and choose a provider, date and time for the included appointment.
- At checkout, tick the Cancellation Policy and Appointment & PMA confirmation boxes and confirm your payment.
- Attend your video appointment. The provider reviews your health history, allergies, weight and height so the medications are right for you.
- After the appointment, your medications are prepared and shipped to the address on your account. Allow 1–2 weeks for delivery.
Good to know
- The appointment is included in the pack price. Book it through the Med-Pack path, not as a separate Primary Care visit.
- The pack appointment covers the pack only. It can't add other medications, labs or imaging. Book Primary & Acute Care for those.
- No substitutions. Only the listed medications can be received.
- Shipping to a different address? Update the address on your account before you book (the appointment time will show in that location's time zone), and change it back after the appointment.
- Need medication now? Book Primary & Acute Care and use a local pharmacy instead.
When will it arrive? See Med-Pack delivery and refills
Still stuck?
Send us a message in Messages (click your name, top right, then Messages) or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email [email protected].