Logging in takes two quick steps: your password, then a one-time code that proves it's really you.
Before you start: use Google Chrome or Brave. Other browsers (Safari, Edge, Firefox, DuckDuckGo) can block the code or the page.
Steps
- Go to app.goldcare.com.
- Enter the email and password on your account and sign in.
- You'll see Verify your identity. We text a 6-digit code to the phone number on your account. The text reads "GoldCare Health & Wellness verification code: …".
- Type the 6 digits into the box. Wait for the page to move on by itself.
- You're in. You'll land on your Home page.
Didn't get the text?
- Wait for the short countdown to finish, then click Resend code.
- Or click Send by email instead and check your inbox (and your spam and trash folders).
- Use the newest code only. Each new request replaces the old one, and codes expire after a few minutes.
Tips
- Keep just one GoldCare tab open. Opening a second login page sends a new code and cancels the first one.
- On a phone? Log in through Chrome or Brave rather than the app. See Is there a GoldCare app?
- Forgot your password? See How do I reset my password?
Watch the video
Using GoldCare for the first time
Still stuck?
See I can't log in or I'm not getting my code. Or chat with us Monday–Friday, 8 a.m.–10 p.m. ET (live chat on goldcare.com), or email [email protected].