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The family plan costs $12/month or $120/year and covers your spouse and children under 26 living in your household. See Family plan.
1. Add the family plan (if you don't have it yet)
- Log in at app.goldcare.com.
- Click your name or initials in the top-right corner to open the settings menu.
- Click Enjoy included care and exclusive discounts, choose the Family plan, and click Confirm.
2. Add each family member
- In the menu, go to Settings > Family Members > Add User.
- Enter their details. Use their own email and cell phone if they have them, so they receive class and appointment alerts. (You can use your own email if you prefer to receive everything yourself.)
- Create a 4-digit PIN for the profile. Pick something easy to remember: our team cannot see or reset this PIN for you.
- Click Add User to save.
Family members 18 or older will receive the PMA agreement to sign. You can resend it from their profile card.
3. Book an appointment for a family member
- Click your name in the top-right corner and choose Switch Profile.
- Select the family member and enter their 4-digit PIN.
- On Home, click New Appointment and book as usual. See How do I book an appointment?
Always book under the correct person's profile. At checkout you confirm the visit is for the person whose profile you're in (the Appointment & PMA confirmation), and once an appointment has taken place, the medical record can't be moved to another profile.
Switching back to the main account holder's profile may ask for a 6-digit verification code sent to your phone or email.