On your appointment details page
Go to Appointments, choose the Past tab and click a visit. You'll find:
- Summary: your visit summary, once your provider has finalized the visit
- Intake form: what you shared before the visit
- Documents your prescriber created, such as lab or imaging orders, to download
See Your appointment details page
The Summary appears after your provider finalizes the visit, which can take a little time after the appointment.
Need a copy of your notes or records?
If you can't find something, send us a message in Messages or email [email protected]. We'll get your chart notes (or any addendum) from your provider and send them to you.
Have records or lab results from elsewhere? Email them to [email protected] and we'll upload them to your chart. See How do I upload my lab results?
Sharing records with someone else (another doctor, a HealthShare, an insurer)
Contact Member Services and tell us who needs the records. We'll explain the steps for your request.
Something in my record is wrong or belongs to someone else
Contact us. Once an appointment has taken place, the record can't be moved or edited by support, but we'll involve the clinical team. To avoid mix-ups, always book family members' visits from their own profile.