## On your appointment details page

Go to **Appointments**, choose the **Past** tab and click a visit. You'll find:

- **Summary**: your visit summary, once your provider has finalized the visit
- **Intake form**: what you shared before the visit
- **Documents** your prescriber created, such as **lab or imaging orders**, to download

See [Your appointment details page](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/appointment-details-page)

The Summary appears **after your provider finalizes the visit**, which can take a little time after the appointment.

## Need a copy of your notes or records?

If you can't find something, send us a message in **Messages** or email **memberservices@goldcare.com**. We'll get your chart notes (or any addendum) from your provider and send them to you.

Have records or lab results from elsewhere? Email them to **clinicalcoordinator@goldcare.com** and we'll upload them to your chart. See [How do I upload my lab results?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/upload-lab-results)

## Sharing records with someone else (another doctor, a HealthShare, an insurer)

Contact Member Services and tell us who needs the records. We'll explain the steps for your request.

## Something in my record is wrong or belongs to someone else

Contact us. Once an appointment has taken place, the record **can't be moved or edited by support**, but we'll involve the clinical team. To avoid mix-ups, always book family members' visits from **their own profile**.

## Watch the video

[How to Access Your Appointment Details](https://media.goldcare.com/embed/ipgqlbp0zd)