The mobile app
There is a GoldCare mobile app, but it has known problems, and we're rebuilding it. The new app is expected in January 2027.
Until then, please use the website on your phone, tablet or computer. It has every feature and works best.
Recommended: the website in Chrome or Brave
- Open Google Chrome or Brave (both are free to download).
- Go to app.goldcare.com.
- Log in. See How to log in
Other browsers (Safari, Edge, Firefox, DuckDuckGo) can block features such as login codes, scheduling and payments.
Video visits on a phone or tablet
Install the Zoom app before your appointment. Your visit opens in Zoom. See How do I join my video appointment?
Something not loading?
Refresh the page, make sure you're on Chrome or Brave, and try again.
Still stuck?
Send us a screenshot in Messages (click your name, top right, then Messages) or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email [email protected].