Not sure where to begin? A Matchmaker is a member of the GoldCare team who knows our providers. In a short video visit, they listen to what you need and help you choose the right clinician.
At a glance
- Length: 15 minutes, by video
- Cost: free. Your Matchmaker visit shows 0 tokens and "Included in Your Membership" at checkout. It's also included in the free trial.
- What it's for: choosing a provider. The visit is informational and educational only. It isn't medical advice.
How to book
- Log in at app.goldcare.com using Chrome or Brave.
- On Home, click New Appointment.
- Look for Not sure where to begin? and click Discover Your Perfect Match. (It's offered on every booking step.)
- Choose a Matchmaker and pick a date and time (15-minute slots, shown in your time zone). Click Continue.
- At checkout, tick the Cancellation Policy and Appointment & PMA confirmation boxes and click Confirm Payment. Nothing is charged for a free visit.
Your visit appears under Appointments, and we email you the Zoom link. See How do I join my video appointment?
Tips
- Before the visit, jot down your main health concerns and what you're hoping for (for example, a prescription, a second opinion or a nutrition plan).
- The usual cancellation rules apply. If you can't make it, cancel at least 24 hours ahead.
- If you book another Matchmaker visit later, any price is shown at checkout before you confirm.
Having a medical emergency or urgent symptoms? Call 911. The Matchmaker can't help with urgent medical questions.
Prefer to choose yourself?
See Prescriber, Advisor or Coach? and How do I book an appointment?
Still stuck?
Send us a message in Messages (click your name, top right, then Messages) or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email [email protected].