How do I change my email, phone number, address or time zone?

GoldCare Member Services

GoldCare Member Services

Last updated on Oct 14, 2026

Address, time zone, language

Log in, click your name or photo (top right) and open User Settings:

  • Personal Information: address, phone number and login
  • Preferences: time zone and language (including Spanish)

Keep your address accurate. It decides which prescribers and pharmacies you see. Keep your time zone accurate so appointment and class times show correctly.

Login email or phone number

Contact us by chat or at [email protected] with:

  • the full name on your account
  • your current email
  • the new email (or phone number) you'd like to use

Once we've confirmed your account, we'll update it, and you'll log in with the new email and your existing password.

Each account has one email and one phone number. For family members, each profile has its own contact details.