- Go to app.goldcare.com using Chrome or Brave.
- Click Forgot Password and enter the email address on your account.
- Open the reset link we email you (check spam and trash too) and choose a new password.
Password requirements
At least 10 characters, including one uppercase letter, one lowercase letter, one number and one special character. Avoid using your name.
Reset email not arriving?
- Make sure you're using Chrome or Brave. Other browsers may block the request.
- Check that you entered the email you signed up with. If that email no longer works, contact us to change it.
- If you keep getting "choose a different password" or you've been locked out, contact us and our tech team will unlock your account.
Contact: chat at goldcare.com or [email protected].
Logged in and just want to change your password? Click your name (top right) → User Settings → Personal Information (address, phone number and login).