How your health information is protected
GoldCare is HIPAA compliant and operates under the rules of its Private Membership Association (PMA). See What is the PMA?
Our privacy policy
Read the full policy at goldcare.com/legal/privacy. Our Terms and Conditions are at goldcare.com/legal/terms-and-conditions. You'll also find both at the bottom of every page in your account.
Account security
Your account is protected by your password plus a one-time verification code sent to your phone (or email) each time you log in. See How to log in
Never share your password, verification codes or family-profile PINs with anyone, including people who say they work for GoldCare.
Your data rights
Depending on your state, you may have the right to access, correct, get a copy of, or delete your personal information. You can:
- submit a request through the data subject access request link in the privacy policy, or
- email [email protected].
If you close your account, we deactivate it and remove your information from active databases, though some records may be kept as required by law or for fraud prevention.
Stop marketing messages
- Email: click "unsubscribe" in any marketing email.
- Text messages: reply STOP.
- Phone calls: ask us to remove your number from our call list.
You'll still get service messages about your account, appointments and billing.