Here's where everything lives once you've [logged in](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/how-to-log-in) at [app.goldcare.com](https://app.goldcare.com/).

## The top menu

| Click | To |
|---|---|
| **Home** | Start a **New Appointment**, **Buy Med-Packs**, see **Actions required** and recommended classes |
| **Appointments** | See your **Upcoming**, **Past** and **Cancelled** visits, and cancel a visit |
| **Education** | Open **WellnessU**, our class and replay library |
| **Store** | Shop **The GoldCare Store** |

Your **token balance** is shown in the top bar.

## Your profile menu

Click **your name or photo** in the top-right corner:

| Menu item | What's there |
|---|---|
| **User Settings** | **Personal Information** (address, phone number and login), **Payments** (cards and invoices), **My Pharmacies**, **Healthshare** |
| **Transform Program** | Our guided weight-loss program. See [Transform Program](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/transform-program) |
| **Membership** | Edit or cancel your plan |
| **Gift Invite** | Manage the memberships you've gifted. See [Gift Invites](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/gift-memberships) |
| **Messages** | Chat with Member Services. See [Messages](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/messages-member-services) |
| **GoldCare Community** | Our members' discussion forum. See [GoldCare Community](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/community-forum) |
| **Invite and Earn** | Refer friends and earn tokens. See [Invite & Earn](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/invite-and-earn) |
| **Logout** | Sign out |

## At the bottom of the page

- **Get help**: contact Member Support, watch the tutorial videos, or read the FAQ
- **How to use GoldCare**: our [tutorial videos](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/tutorial-videos)
- **Privacy Policy** and **Terms and Conditions**

## Watch the video

[Using GoldCare for the first time](https://media.goldcare.com/embed/joi4eq0ogl)

## Still stuck?

Send us a message in **Messages** or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email **memberservices@goldcare.com**.