After you book, you'll be asked to complete an **intake form** with your health history and the reason for your visit. Your provider reviews it before the appointment.

## Where to find it

- Right after booking, through the **pop-up** or the link sent to your **GoldCare messages**.
- Any time later: go to **Appointments**, click the appointment, and open the **Intake form** on its details page. See [Your appointment details page](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/appointment-details-page)

## Tips

- **Be as detailed as possible.** If the provider decides they're not the right fit for your needs after reading it, they may cancel the visit, and the tokens you paid go back to your token balance.
- You can **upload documents** (past records, lab results) with your intake form or on the Appointment Details page. See [How do I upload lab results?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/upload-lab-results)
- **Only you can fill out your intake form.** Our support team can book or move an appointment for you, but can't complete the form.
- Booking for a family member? Make sure you're in **their profile** so the form goes into their record.