Prefer to watch rather than read? These short videos walk you through the GoldCare app step by step.

| Video | What it shows |
|---|---|
| ▶ [Using GoldCare for the first time](https://media.goldcare.com/embed/joi4eq0ogl) | A tour of your account, from logging in to finding your way around |
| ▶ [How to Schedule a GoldCare Appointment](https://media.goldcare.com/embed/dnopfqsmey) | Choosing a specialty and provider, picking a time and checking out |
| ▶ [How to Join Your GoldCare Appointment](https://media.goldcare.com/embed/74k3fk0wos) | Getting into your video visit on time |
| ▶ [How to Access Your Appointment Details](https://media.goldcare.com/embed/ipgqlbp0zd) | Finding your visit summary, intake form and documents |
| ▶ [How to Upload Your Lab or Imaging Results](https://media.goldcare.com/embed/xzgr18wb5n) | Sending your results to your provider |

## Find them in your account

1. Log in at [app.goldcare.com](https://app.goldcare.com/).
2. Scroll to the bottom of the page and click **How to use GoldCare**. (You can also click **Get help**, then **How to use GoldCare**.)

## Prefer step-by-step text?

- [How to log in](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/how-to-log-in)
- [How do I book an appointment?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/how-to-book-appointment)
- [How do I join my video appointment?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/how-to-join-appointment)
- [Your appointment details page](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/appointment-details-page)
- [How do I upload my lab results?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/upload-lab-results)

## Still stuck?

Send us a message in **Messages** (click your name, top right, then **Messages**) or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email **memberservices@goldcare.com**.