**Transform** is a guided, step-by-step weight-loss program led by a **multidisciplinary care team**. Each step builds on the last, so you're never figuring it out alone.

## The four steps

Steps unlock **in order**, as you complete each one:

1. **Initial appointment** with a medical provider or naturopath, to understand your health and goals
2. **Nutrition**: a practical nutrition plan with a registered dietitian
3. **Health Coach**: support with consistency and building healthy habits
4. **Weekly follow-up**: regular check-ins to keep you on track

## Your care team

- **Jennifer Allen, MD**: the medication side of the program, plus routine primary care
- **Melodee Voyles, ND**
- **Dr. Jana Schmidt, ND**, GoldCare Wellness Director
- **Kristy Morrell, RD** (registered dietitian)
- **Tiffany Ritter, CHC** (certified health coach)

**Have Medicare?** Dr. Allen can see patients who have Medicare, so prescriptions, labs, testing and referrals she orders can be covered by Medicare. GoldCare visits themselves are not covered by Medicare.

## How to start

1. Log in at [app.goldcare.com](https://app.goldcare.com/).
2. Click **your name or photo** (top right) and choose **Transform Program**.
3. Read the plan and click **Start the program**.
4. Book your **Initial appointment**. You'll see the provider, time and price at checkout, like any appointment. See [How do I book an appointment?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/how-to-book-appointment)
5. After each step, come back to **Transform Program** to unlock the next one.

## Tips

- Upload recent lab results before your first visit. See [How do I upload my lab results?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/upload-lab-results)
- The usual [24-hour cancellation rule](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/cancel-or-reschedule-appointment) applies to every step.

## Still stuck?

Send us a message in **Messages** (click your name, top right, then **Messages**) or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email **memberservices@goldcare.com**.