Every visit has its own **appointment details** page. It's where you join, prepare and find everything afterwards.

## How to open it

1. Log in at [app.goldcare.com](https://app.goldcare.com/).
2. Click **Appointments** in the top menu.
3. Choose the **Upcoming**, **Past** or **Cancelled** tab.
4. Click the appointment.

**Shortcut:** if **Home** shows **Actions required**, click **Open appointment details** to go straight there.

## What you'll find

| Section | What it's for |
|---|---|
| **Status** | Where things stand with this visit |
| **Summary** | Your visit summary from the provider, once they've finalized the visit |
| **Intake form** | Fill it out before the visit, or review what you sent. See [the intake form](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/intake-form) |
| **Documents** | Lab or imaging orders your prescriber created, to download. See [Lab and imaging orders](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/lab-orders) |
| **Need help?** | Ways to get help with this appointment from Member Services |

## Tips

- **The Summary isn't there yet?** Providers finalize visits after the call, so it can take a little time.
- **Have lab results to share?** See [How do I upload my lab results?](https://chatwoot-web-production-8008.up.railway.app/hc/goldcare/articles/upload-lab-results)
- **Booked under the wrong profile?** Contact us before the visit. Once a visit has taken place, the record can't be moved.

## Watch the video

[How to Access Your Appointment Details](https://media.goldcare.com/embed/ipgqlbp0zd)

## Still stuck?

Send us a message in **Messages** (click your name, top right, then **Messages**) or use live chat, Monday–Friday, 8 a.m.–10 p.m. ET. You can also email **memberservices@goldcare.com**.