If you have problems with the pharmacy filling your prescription, for example, the pharmacy says, “prior authorization” or “it’s not available” or “insurance doesn’t cover it”.
First you should troubleshoot this yourself, per your pharmacy or insurance company instruction. Please email clinicalcoordinator@goldcare.com with an alternative prescription.
Second, GoldCare™ is offering a "prescription assistance” service. You can book an appointment with a pharmacy specialist, who will solve this issue for you if you cannot.
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